Privacy Policy

Registration Information

To register to become a member for Actually Health Chat (our Website), certain personal information will need to be provided including his or her legal name, email address, gender, country, state and a cell phone number (optional). Please create a screen name and password for the account. The email address or screen name and password will be used for Log in. Screen name will be the ID for each member appearing with posted messages. The member is responsible for ensuring the accuracy of the personal information submitted to our Website. The screen name, gender, and locations (state and country) will be visible in the members’ space when posting or messaging with other members. Personal information of names, email address and phone numbers will be kept confidential. You may not want to use your name as your screen name.

Device Information

Please refer to our Cookie Policy regarding what device information is collected when you use our website and how the Device Information will be used.

Use of Personal Information

  • To administer the accounts, to respond to members’ inquiries and to send administrative communications to members about our Website and services.
  • To obtain members’ feedback about our Website and services.
  • To detect and defend against fraud and other threats to our Website and our members.
  • To identify issues with our Website and services.

Research Survey

From time to time, Actually Health Chat may conduct online research surveys through email invitations or pop-up surveys. The information you submit in a survey may be used by Actually Health Chat for research, including to determine the effectiveness of content and advertising. Market research surveys conducted by or on behalf of Actually Health Chat will contain a link to this Privacy Policy.

Third Party Companies

Actually Health Chat works with third party companies and contractors that help us to provide the services or assist us in the operation of our Website, including those that provide technology, data analysis, email management, advertising, marketing and content. Our contractors sometimes have limited access to our members’ personal information in the course of providing services to our Website. We contractually require that our contractors not use or disclose our members’ personal information for any purpose other than providing the services for our Website.

Third Party Websites

Certain content shared in the members’ space on the Website contain links to websites operated by a company other than Actually Health Chat ("Third Party Websites"). We do not share members’ personal information with Third Party Websites. Members should be aware that any information they disclose to any Third Party Websites once they access these Third Party Websites is not subject to this Privacy Policy. We are not responsible for the privacy practices of Third Party Websites. Members should review the privacy policy posted on the Third Party Website to understand how that Third Party Website collects and uses information.

Compliance with Regulation and Law Enforcement Requests

To cooperate with government law enforcement officials and private parties to comply with law, we may release members’ personal information to comply with legal requirements.

How Members’ Personal Information is Secured

We take reasonable security measures to protect our members’ personal information. When personal information is entered during registration, we encrypt the transmission of the information or use SSL (Secure Socket Layer) connection technology.
Despite our efforts, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of members’ personal information over the Internet may be intercepted.
We will retain a member’s personal information as long as the account is active or as needed to provide the Services.

Updating/Removing Members Personal Information

If any registered member desires to terminate his/her membership and delete his/her registration information, please contact us using the contact information listed at the Website. Upon requests, we will delete the registration information from our databases and where feasible from our back-up database. Please be aware that it may not be technologically possible to remove every record of the information that is provided to us from our servers.

Last updated: September 30, 2021.

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